• O&M Tech/Project Lead

    Job Locations US-VA-Sterling
    Job ID 2018-1399
    # of Openings
    1
    Category
    Management
  • Overview

    At REI Systems, our work makes a difference in the lives of millions of people every day. Do you want an opportunity to contribute, grow and learn every day? Enjoy working with amazing people? Being on a team that shares your values, matches your energy and truly impact people’s lives? If you are solution oriented, thrive in a fast-paced agile environment, then come work for a company that was ranked Washington Post Top Workplaces three times in a row (2016 through 2018).

     

    "REI Systems is an Equal Opportunity Employer (Minority/Female/Disability/Vet)"

    Responsibilities

    • Technical leadership of projects with skills in coordination, trouble shooting, identification of issues, risks, and schedules.
    • Familiar with Middleware and infrastructure tools (e.g. Web servers, Oracle Forms, load balancers, Directory services, Authentication services).
    • Trouble shooting applications, interfaces, and server OS issues (LINUX, Windows, Exadata, Exalogic, Oracle databases).
    • Communication with internal team members and with external customers to communicate preventative measures, status, updates on risks and schedules.
    • Lead the weekly O&M status meeting, preparation of the agenda, updates, status, distribution of updated meeting notes.
    • Lead patching events and activities that require off shift hours over a weekend on a monthly basis.
    • Evaluate and prioritize data and information system requirements in coordination with the business process owners.
    • Understand the complex data model of large Enterprise level system for providing Tier III support
    • Leadership on the Operations and Maintenance team
      • Coordinate in resolving Tier III data support tickets as per the defined SLA.
      • Identify defects based on issue trends, customer feedback and error reporting from the system.
      • Develop script library and document them for reusing in future.
      • Conduct internal KT sessions and create knowledgebase articles.
      • Assist in Capacity Planning, when performance issues arise, determine the most effective way to increase performance including hardware updates, server configuration changes, or index/query optimizations.
      • Assists for monitoring performance, monitoring server disk space, monitoring logs, ensuring jobs have run successfully, checking for errors.
    • Effective oral and written communication skills.
    • Work in a collaborative office environment with other developers, business analysts, and a project management team.
    • Other similar professional duties maybe assigned as needed

    Qualifications

    • Requires BS degree with minimum 8 years Project leadership/management and oversight of complex IT projects.
    • Strong analytical and troubleshooting skills

    Desired:

    • FDA experience is a plus
    • FDA OCI, Imports & SIRCE experience is highly desired

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