Technical Writer

Job Locations US-VA-Sterling
Job ID 2021-2319
# of Openings
Marketing/Sales/Business Dev


REI Systems is searching for an experienced Technical Writer to join our team and help create and manage user documentation. Ideal candidates will have proven experience in a technical field, such as software development, and the demonstrated ability to analyze and refine complex information and craft it using a unified voice.



  • Write, edit, revise, proofread, and assemble reports, minutes, SDLC documents, and user documentation such as user manuals and online help content
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Create and maintain plans to organize tasks and develop work on timely basis as needed within software development project plans and Agile sprint cycles
  • Coordinate and schedule document production and manage the Quality Assurance process for all team documentation
  • Create and edit basic graphic images for use in documentation
  • Assist in the design and maintenance of content for web-based applications, dashboards, Wiki pages, websites and other products built within the project
  • Develop and maintain detailed databases of appropriate reference materials, including documentation guidelines, research, standardized content, templates, design specifications
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy organizational governance and migration
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
  • Experience working with development teams to improve user experience: including creation of design, User Interface (UI), visuals and diagrams for technical support content


Required Experience & Skills:

  • Possess excellent communication and English writing skills
  • Obtain a solid understanding of products and services in order to translate complex product information into simple, polished, and engaging content
  • Experience in preparing documents of all types for electronic distribution
  • Experience using MS Office products, desktop publishing tools or other word processing software, with advanced skills in MS Word
  • Experience with Agile software development life cycle (SDLC) and working within Agile teams
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization and attention to detail


About REI Systems:


Employees voted REI Systems a Washington Post Top Workplace in 2015, 2016, 2018, 2020, and 2021!


REI Systems has delivered innovative solutions that empower people and impact millions of lives since 1989. Our 600 problem-solving technologists and consultants are passionate about modernizing the government to fulfill its missions more effectively. Our customers include healthcare, national security, science and technology, and government operations in the federal, state, local, and non-profit sectors. We take a Mindful Modernization® approach in providing Application Modernization, Government Data Analytics, Grants Management Systems, Saas, and Advisory Services. Delivering domain expertise, best-fit technologies through agile execution, and a commitment to customer service is the REI Way. Learn more, visit


REI Systems is an Equal Opportunity Employer



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