Software Training Specialist (mid-level)

REI Systems, Inc. is a dynamic and innovative company committed to excellence in providing software development and end user adoption. As we expand our team, we are seeking a highly motivated and experienced Training Specialist to join our team.

As a Training Specialist, you will work closely with various stakeholders to develop engaging content and deliver effective training sessions. The ideal candidate will have a strong background in adult learning principles, facilitation, content development, and a passion for creating a positive learning environment.

Location: Sterling, VA - 1 day on-site is required no opportunity for fully remote. 

Clearance: Eligible to obtain a public trust clearance, potential to gain Secret clearance in the future.

• Gain subject matter level expertise of proprietary software systems and business processes, through independent research and collaboration with others.
• Design and develop comprehensive training materials, including user & facilitator guides, tip sheets, user manuals, presentations, videos, and wiki pages.
• Apply Section 508 principles to all content designed and developed.
• Collaborate with subject matter experts to ensure accuracy and relevance of training content. Collaborate with stakeholders to continuously improve and enhance training programs.
• Collaborate on training and communication plans including deliverables and timelines.
• Write targeted communications to end users to support user adoption.
• Deliver engaging and interactive training using a variety of methods, such as instructor-led, self-paced, hybrid and virtual sessions.
• Support evaluation of training effectiveness through assessments, feedback, and performance metrics.
• Stay abreast of industry trends, best practices, and emerging technologies in training and development.

• Bachelor’s degree in instructional design, training, or related field.
• Proven experience as a Training Specialist or similar role, with at least 3 years in a software training position.
• Minimum of 3 years of experience developing instructional materials and facilitating training.
• Ability to learn multiple proprietary software systems quickly.
• Excellent presentation and communication skills, both verbal and written.
• Ability to collaborate effectively with cross-functional Agile teams.
• Ability to manage multiple priorities simultaneously in a fast-paced, dynamic environment and within time constraints.
• Self-motivated and disciplined with strong attention to detail and outstanding follow-through.
• Proficiency in using MS Office 365, Adobe, and audio/video production tools.

Employees voted REI Systems a Washington Post Top Workplace in 2015, 2016, 2018, 2020, 2021 and 2022!

Covid Accommodations Language:

The essential functions of this position require that the employee performing this role work on-site at REI’s Sterling location. Considering the ongoing COVID-19 pandemic, and as part of our continued efforts to maintain a safe workplace for employees, visitors, and customers, the individual holding the position must be fully vaccinated, as defined in CDC guidance, as a condition of continued employment. REI will consider requests to be excused from this policy whenever necessary to comply with legal requirements and will consider any requests for reasonable accommodations due to a disability, religion, or other exemptions on an individual basis in accordance with applicable legal requirements. Employees and applicants requesting accommodations should request the accommodation in writing and should explain in detail the reasons why they are seeking an accommodation. REI will request additional information or documentation it deems necessary to inform its decision on an employee’s or applicant’s accommodation request.

EEO Statement: REI Systems is an Equal Opportunity Employer

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